Your privacy is our priority

This privacy policy ("Policy") ensures transparency regarding the exchange of information between z677 ("we", "us") and users of this website ("you", "user"). When you register, log in, or use any service on the z677 platform, you agree to abide by the terms of this Policy.

Our goal is to create a safe and reliable environment for players in Bangladesh. We use SSL encryption and modern data protection methods to ensure your information never reaches third parties without authorization.

The following information may be collected to manage your account and ensure services on the z677 platform:

• Identity information: Full name, date of birth, national ID or passport number (for identity verification).
• Contact information: Email address, mobile number.
• Financial information: bKash, Nagad, or Rocket number, bank account details (for deposits and withdrawals).
• Technical information: IP address, browser type, device information, cookie data.
• Transaction information: Deposit amounts, withdrawal history, game play records.
• Communication records: Your conversations with our support team via live chat or email.

We collect information in the following ways:

• When you fill in the account registration or login form yourself.
• When you provide financial information during a deposit or withdrawal.
• When you contact our support team.
• Technical information automatically collected from your device and browser (via cookies and log files).
• Information received from third-party identity verification services (as part of the KYC process).

Collected information is used only for the following legitimate purposes:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions.
• Managing communications related to bonuses and promotions.
• Fraud prevention and anti-money laundering (AML) checks.
• Monitoring user activity to ensure responsible gaming.
• Customer support — service provided via 24/7 live chat and email.
• Analytical research to improve platform performance.

z677 never sells or rents your personal information for commercial purposes. However, limited information may be shared in the following situations:

• Payment processors: With the relevant financial institutions for processing bKash, Nagad, Rocket, or bank transfer transactions.
• Identity verification services: With authorized third parties to complete KYC verification.
• Legal obligations: When a valid instruction is received from a competent court or government authority.
• Fraud prevention: To notify the relevant authorities if any unlawful activity is detected.

Every third party is required to comply with our privacy standards and may only use the information for the specified purpose.

Your information is retained for as long as your account is active and for the necessary period after the account is closed. In particular:

• Financial transaction records are kept for a set period to meet legal and regulatory requirements.
• Information related to AML and fraud prevention may be retained for an extended period.
• If you request account closure, all information except what is required by law will be deleted.

To ensure the highest standard of data protection on the z677 platform, we follow the measures below:

• SSL encryption: All communication between your browser and our servers is encrypted.
• Firewall & intrusion detection: Advanced security layers at the server level.
• Access control: Only authorized staff have access to your information.
• Regular security audits: Routine audits to identify and fix system vulnerabilities.
• Password hashing: Your password is never stored in plain text.

If you have an account on the z677 platform, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may contact us to correct any inaccurate or outdated information.
• Right to deletion: In certain circumstances you may request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
• Right to object to processing: In certain cases you may object to the processing of your information.
• Data portability: You may request a copy of your information in a structured format.

To exercise these rights, send an email to [email protected]. We will process your request as quickly as possible.

The z677 website uses cookies and similar technologies. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential cookies: For the basic functioning of the site, such as maintaining login sessions and ensuring security.
• Analytics cookies: To analyze page visits and user behavior in order to improve the platform.
• Preference cookies: To remember your language and other preferences.

You can control or delete cookies from your browser settings, though this may affect the functionality of the site.

z677 is a 21+ platform. We never knowingly collect information from individuals under the age of 21. If we confirm that information from a minor has been collected, we will delete it immediately and close the associated account.

If a parent or guardian believes a minor has used our platform, please contact us at [email protected].

z677 servers may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that all information is processed in accordance with internationally recognized security standards.

For data transfers, we put in place appropriate safeguards (such as contractual clauses or equivalent protective measures).

This privacy policy may be updated in line with changes in technology, law, or our services. If any significant changes are made:

• The updated policy will be published on this page.
• A notification may be sent to your registered email if necessary.
• Continued use of the platform after any changes will be considered as your agreement to the new policy.

We therefore recommend reviewing this page regularly.

If you have any questions, complaints, or requests regarding your information in relation to this privacy policy, please contact our support team. At z677 we are ready to assist you in Bengali and English 24/7.

We will try to respond to your request as quickly as possible.